dewi188 Privacy Policy – How We Protect Your Data

This policy explains what data we collect, how it is used, and the steps we take to keep it secure. Reading this document helps you understand your rights as a dewi188 user.

Last updated: 2025

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1. What Data Do We Collect?

When you register and use dewi188 services, we collect several categories of information to ensure the service runs smoothly and your account stays secure. First, we collect account information that you provide directly, such as your full name, email address, phone number, date of birth, and the username you choose during registration.

Second, we automatically record device and browser data each time you access the platform — this includes device type, operating system, browser version, IP address, and time zone. This data does not identify you personally, but helps us detect unusual activity and keep your account secure.

Third, we store relevant payment information in the form required to process IDR transactions, such as the account holder's name and the name of the bank or digital wallet used. dewi188 does not store full bank account numbers or card details directly — all transactions are processed through an encrypted payment gateway.

Fourth, we record platform usage data, including pages visited, game categories opened, session duration, and interactions with platform features. This data is used to improve the user experience and identify areas that need enhancement.

2. How Is Your Data Used?

The data we collect is used solely for legitimate operational purposes and to deliver the best possible experience to our users. Primary uses include processing account registration and identity verification, handling deposit and withdrawal transactions in Indonesian Rupiah (IDR), and sending notifications related to relevant account activity.

dewi188 also uses usage data to analyze access patterns on an aggregate basis — not at an individual level — to improve platform performance, optimize the display across various screen sizes, and ensure features work correctly on the devices commonly used by our users, ranging from entry-level to flagship smartphones.

Contact information such as email and phone number may be used to send important account security notifications, such as alerts for logins from a new device or confirmation of a password change. We will not use your contact details for third-party marketing purposes without your explicit consent.

We do not sell, rent, or trade users' personal data to any party for commercial purposes. Any use of data always adheres to the purposes stated in this policy.

3. Cookies and Tracking Technologies

dewi188 uses cookies — small text files stored on your device — to keep your login session active, remember display preferences, and ensure a consistent experience between visits. Without session cookies, you would need to log in again every time you close your browser, which would be inconvenient.

In addition to session cookies, we use internal analytics cookies to understand how users interact with the platform — which pages are visited most often, where users drop off, and which features are used most. This data is anonymous and does not identify users personally.

You can configure your browser to reject or delete cookies at any time through its settings. However, please note that disabling session cookies may affect platform functionality — some features may not work as intended if cookies are blocked entirely.

The dewi188 platform does not use third-party tracking pixels for targeted advertising. All tracking technologies we use are internal and solely for operational platform purposes.

4. Data Storage and Security

All dewi188 user data is stored on servers secured with encryption and accessed via SSL protocols. Access to the user database is restricted to personnel who are authorized and require the data to carry out legitimate operational functions. No employee or contractor is permitted to access user data for personal purposes.

Information related to financial transactions, including IDR payment details and transaction history, is stored in a separate system with additional security layers. Transaction history is retained for the period required for operational compliance and dispute resolution, after which the data will be anonymized or deleted in accordance with the applicable retention policy.

Although we apply strict technical security measures, no system is entirely immune to cyber threats. We therefore strongly encourage users to help protect their accounts by using a strong password, avoiding public WiFi networks when accessing their account, and promptly reporting any suspicious activity to the support team.

5. Sharing Data with Third Parties

dewi188 may share necessary user data with third-party payment service providers to process deposit and withdrawal transactions in IDR. These service providers are bound by confidentiality agreements and are only permitted to use the shared data for transaction processing purposes — not for any other purpose.

In certain situations required by law — such as a formal request from a competent authority or a legitimate fraud investigation — dewi188 may be required to disclose user data. In such cases, we will comply with the applicable legal obligations and, where legally permissible, will notify the affected user.

Outside of the two conditions above, dewi188 does not share users' identifying data with any third party. We do not sell user data to advertisers, exchange data with competing platforms, or include user data in any data monetization scheme. This commitment is part of the trust we aim to build with all of our users.

6. User Rights and Data Control

Every dewi188 user has the right to access the personal data we hold related to their account. You can request a summary of the data we have about you by contacting our support team via email. Requests will be processed within a reasonable timeframe and in accordance with available technical capabilities.

If any data is inaccurate or needs to be updated – for example, a change of phone number or email address – you can update that information directly through your account settings after logging in, or contact the support team for further assistance. Please ensure that any updated data remains consistent with the identity used for financial transactions.

Users also have the right to request the deletion of their account and associated data. Account closure requests will be processed once it has been confirmed that there is no active balance, ongoing bonus claims, or transactions still in progress. Some data may be retained in anonymized form for internal audit purposes or legal obligations, even after the account has been closed.

For questions regarding data rights or the account deletion process, visit the FAQ or send an email to [email protected] with a clear subject line describing your request.